why cant i activate my sprint phone

Keep your new phone and its box handy. And make sure to report your issues in Sprint Zone and contact Technical Support.

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Step 1 Ensure that you have an account for your phone.

. Perform this reset and then allow the phone to get signal again. This is quite a frustrating problem for me. Check that your computer has an Internet connection.

When I tried to activate it Sprint said it was still attached to that persons account. IPhone Create an iCloud account for your iPhone. Check for and install any system software andor carrier updates for your Device.

You can then select Manage this device followed by More Options and then Activate a device. First check the devices compatibility by entering its IMEI. It is supported on tmobile.

A fully-charged device DO NOT turn on your new phone. This can be done via My Verizon. On your new phones key pad press 06 to get your activation code IMEI or locate it on the box.

The system will take care of the rest for you. Brought in a Sprint IMEI phone and they flat out refused to activate it for me. Click it and your new handset will become registered on your account.

A device compatible with the Sprint Network. Sprint says they cant activate a phone because it was last on Ting. If you see an alert that shows Set up as New or Restore from Backup it means your iPhone is activated.

Sign in to My Sprint and select the phone number you want to activate the device on. If the activation process doesnt complete automatically when you power on your new phone for the first time check the following. If youre switching over to an iPhone or an Android smartphone youll need to have a iCloud or Gmail account set up respectively.

When I try to start he activation process over it shows my iPhone in the list of inactive devices but when I select the 7 it gives me a message saying the device cant be activated. Tmobile cant activate it because they cant access my account and sprint cant activate it because they dont support the phone. When we first moved to Ting I borrowed a couple of Sprint phones to use until we could save up for the phones we wanted.

This will not work through your cell phone so use a laptop or desktop only. Click Activate your phone to start the process. Wait while your computer detects and activates your iPhone.

Once signal is available place a call to confirm the activation was successful. Ensure a SIM card is inserted in your phone and is attached to your Verizon account. This could cause problems with programming later The box your device came in optional To activate your phone online.

Make sure the device shown in the New Device to Activate section. If you dont already have such an account set one up before proceeding. Locate your device on your computer.

Sign in to My Sprint as the account owner. I called sprint they told me it needs to be manually entered and that I have to go to a store. If I cant use a Tmobile phone and.

0 comments 100 Upvoted. First guy said that I could get a sprint sim with it manager came over and said that will not work and they cannot activate and told me to buy a new phone from them. From your phone go to Settings and locate Reset Network Settings or Reset Wi-Fi mobile and Bluetooth in some models.

Charge the phone you are activating. Sign in to My Sprint with a valid username and password In the My Account area scroll down to the About my devices section and find the phone you would like to swap out. SprintT-Mobile refused to activate my Sprint IMEI phone.

With the cable that came with your iPhone connect your iPhone to your computer. Earlier this week a co-worker put the word out that his wifes phone died and he needed a Sprint phone as a loaner. Search for Sprint customer service phone number and give Sprint a call and ask for technical help OR maybe Sprint has a office in your city where you are living in the USA and stop by and ask for customer service when you walk into the Sprint store.

If you are not log in and well help you request permission. If you buy an unlocked phone from Samsung or elsewhere it is pretty easy to activate it if you are a Sprint T-Mobile customer. The reports in Sprint Zone are aggregated and forwarded directly to the network teams.

I cannot get in touch with this person and I wanna put this phone on my account ASAP. Reset Network Settings. The imei is not supported on sprint.

You need to be the account owner or authorized to complete the swap. Youll see a big yellow button that says Activate. What do I need in order to activate my device.

This video takes you through t. Turns out the user thought that they completely deactivated the phone from their account when in reality they just cut off service and the phone is still on their account. Method 2 Activate Over the Phone The second and some would argue the easier option is to call up Sprint directly and ask them to help you activate your new device.

Update your PRL and Data Profile. Android Create a Gmail account for your. Has anyone experienced anything similar and ended up with a positive outcome.

Do not use cell phones for this. Even if you bought the device from one of our trusted partners our system just needs to verify. How to activate your Sprint phone.

Make sure your old phone is powered off. You may need this to activate the device.

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